Creating Brightcove Users
If you are responsible for setting up Brightcove access for members of your organization, you will need to create new user accounts.
In order to create Brightcove user accounts: You must have an Administrator role.
Upon registration, your Brightcove user account automatically assigns you an Administrator role unless you have been pre-assigned another user role (Financial, Production, or Programmer) by an administrator for your organization.
To check whether you have an Administrator role: Click My Account in the upper right, re-enter your password, and then choose User Accounts. Only administrators can access the User Accounts page.
To create Brightcove user accounts for your organization from the Brightcove Console:
- Click the My Account link in the upper right, above the Console tabs.
- Re-enter your password and click OK to confirm your identity.
- Click User Accounts in the upper right.
- Click the New User Account button in the lower left.
- Select a role (Summary of User Roles) and enter the user’s email address. Optionally, enter the user’s first and last name.
- [Optional] To create additional user accounts in the same session, click the + button on the right and fill in the required information.
- Click the Create Account(s) button in the lower right to register the account(s) and close the window.
A message informs you that the new user(s) have been created successfully and that an email containing a username (matches email address) and password has been sent to the list of user email addresses. (You may need to scroll to view all of the addresses.) - Click OK.
The new user can immediately sign in to the Brightcove Console using the email address and password from the email.
Brightcove automatically generates a password for the user account. Users should change the password to one that is easier for them to remember. The administrator does not receive a copy of passwords distributed to users in their organization.
Related information:
