Introduction to Brightcove Accounts

Your Brightcove user account gets created after you register.

Haven’t registered as a Brightcove user yet? Click Join Now from www.brightcove.com. If your organization already has a Brightcove account: The Brightcove administrator for your organization can also create a user account for you.



Your Brightcove User Account

  • Upon registration, your Brightcove user account is automatically assigned by an Administrator. An administrator for your organization’s account can also create new user accounts for your organization. User accounts can be assigned different roles, such as Administrator, Production, and Programmer. (More info on roles and permissions)


  • To check whether you have an Administrator role: Click "My Account" in the upper right, re-enter your password, and then choose "User Accounts." Only administrators can access the User Accounts page.

  • The Brightcove Console enables individual users to update the User Profile information for their account. For example: You might need to update your email address, if it has changed. Or, if the secrecy of your password has been compromised, you might need to change it.


Managing User Accounts for an Organization


Do NOT use your browser Back/Forward options to navigate among pages in the Account area, as these may cause you to exit the Console. If you do click Back accidentally: Simply click your browser Forward button to return to the Console (without having to sign in again).