Removing Brightcove User Accounts
In order to delete Brightcove user accounts: You must have an Administrator role.
Because each organization using the Brightcove service must have at least one primary Administrator, no administrator can delete the last primary Administrator account. In this situation, first designate another user in the primary Administrator role, and then you will be able to delete the second account.
Upon registration, your Brightcove user account automatically assigns you an Administrator role unless you have been pre-assigned another user role (Financial, Production, or Programmer) by an administrator for your organization.
To check whether you have an Administrator role: Click "My Account" in the upper right, re-enter your password, and then choose "User Accounts." Only administrators can access the User Accounts page.
To delete a Brightcove user account for your organization from the Brightcove Console:
- Click the My Account link in the upper right, above the Console tabs.
- Re-enter your password and click OK to confirm your identity.
- Click User Accounts in the upper right.
- Click the Delete checkbox on the right for the user(s) you need to remove.
- Click the Update button in the lower right.
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